Support
Here all FAQ about DOMUS
ITALY/ABROAD:
phone n. +390332870860
e-mail: info@crocismartsolutions.com
GERMANY:
Fon.: +49-(0)6106-690150
e-mail: info@amtra.de
I connected the dog bed to the power supply, but only the temperature control light comes on and not the sound.
The activation of the sounds must be done by keeping the central button pressed for about three seconds. Once the relative light comes on, the sounds can be selected by moving the appropriate cursor.
Can I use it even with small dogs?
The capacity of the Domus house allows it to be used with even large cats and small dogs.
What are the sounds that it includes?
The sounds have been designed for complete relaxation of the guest. There is the possibility of choosing between 5 different tracks:
1. CANTO DEI GRILLI
2 MELODY OF RELAXATION
3 WATER DANCE
4 FUSED IN MUSIC
5 THE MUSIC OF THE SEA
How does the infrared sensor and light work?
The light is activated together with the activation of the sounds. It can be turned on or off manually by pressing the central button on the upper controller. Once turned on manually it starts to work through the IR sensor. If it does not detect significant movements, the light turns off automatically after 3 minutes. In the event that the animal sits in the house, the sensor is calibrated to not detect the small movements that the animal can make while relaxing.
How does temperature control work?
The temperature can be regulated from 15 ° C to 35 ° C, the heat or the cold are released by a special ceramic plate capable of generating an optimal thermal comfort for the pet.
how does the choice of melodies work?
The user can select one of the 5 melodies available through the appropriate controller. The melody turns off automatically 30 minutes after switching on if the IR sensors do not detect movement. It can also be switched off manually by holding down the central button for 3 seconds.